Responsive Claims Management for Hazardous Risks

Claims Management

At Balanced Underwriting, we understand that efficient, clear, and supportive claims handling is essential—especially when dealing with hazardous or high-risk industries.

Our claims philosophy is simple: act fast, communicate clearly, and support brokers and clients with expert guidance from notification to settlement.

What to Do in the Event of a Claim

  1. Notify us immediately at: info@balancedunderwriting.com.au
  2. Provide as much detail as possible including:
    • Date and nature of the incident
    • Location and parties involved
    • Estimated loss value (if known)
    • Any available photos, reports, or supporting documentation

Our Claims Process

  • Immediate acknowledgement of the claim
  • Fast-tracked review by specialist claims handlers familiar with hazardous risks
  • Ongoing communication with the broker throughout the process
  • Coordination with loss adjusters, engineers, and underwriters when required
  • Prompt settlement where coverage is confirmed

Why Brokers Trust Balanced

  • Dedicated claims contact for every file
  • Experience with hazardous industry exposures and regulatory requirements
  • Hands-on support for large, complex, or catastrophe-related claims
  • Transparency, advocacy, and urgency at every step
Contact Our Claims Team